Shout Documentation

Unified messaging hub for broadcasting across multiple platforms

What is Shout?

Shout is your unified messaging command center. Compose once, broadcast everywhere - across social media, email, SMS, chat platforms, and more.

Key Features

  • Multi-Platform Broadcasting: Post to LinkedIn, Twitter, Facebook, and more
  • Email Groups: Send to predefined email distribution lists
  • SMS Campaigns: Bulk SMS messaging support
  • Message Templates: Save and reuse common messages
  • Scheduled Posts: Schedule messages for optimal timing
  • Message History: Track all sent messages and engagement
  • Platform Customization: Tailor content per platform

Supported Platforms

  • LinkedIn (posts and articles)
  • Twitter / X
  • Facebook (personal and pages)
  • Email (SMTP integration)
  • SMS (via Twilio)
  • Microsoft Teams (channel posts)
  • Slack (channel broadcasts)

Getting Started

  1. Connect your platforms in Settings → Integrations
  2. Create email groups if using email broadcasting
  3. Compose your message in the Shout dashboard
  4. Select target platforms and recipients
  5. Preview and customize for each platform
  6. Send immediately or schedule for later

Best Practices

  • Customize messaging for each platform's audience
  • Use templates for recurring announcements
  • Schedule posts for peak engagement times
  • Review message history to track what works
  • Test email groups before major broadcasts
  • Include relevant hashtags for social platforms