Reclaim — Documentation
Contact Support
Reclaim

Reclaim

Reclaim Documentation

Screen time and productivity analytics — understand how you spend your day and build healthier work habits with AI-powered insights.

Getting Started

Installing the desktop agent

Download the Reclaim agent from your SuiteCorn dashboard under Settings > Reclaim > Download Agent. Run the installer and sign in with your SuiteCorn credentials when prompted. The agent starts automatically on system login once installed.

Authorising the agent

On first launch, the agent requests permission to monitor active applications. On macOS, grant Screen Recording access in System Preferences > Privacy & Security > Screen Recording. On Windows 10/11, no additional permissions are required beyond the initial install.

Your first dashboard

Activity appears in your Reclaim dashboard within 10 minutes of the agent running. The first full day of data generates an AI summary the following morning. The dashboard will show placeholder data until at least one full hour of activity has been recorded.

Core Features

Today dashboard

Shows a live breakdown of your application usage for today, split by category: Focus, Admin, Communication, and Browsing. Hover any segment in the donut chart for exact time spent. The timeline below shows usage in 15-minute blocks across the day.

AI summaries

A plain-language summary of your week is generated every Monday morning. Summaries highlight focus time, your most-used tools, and any work-life imbalances detected — for example, if you consistently work past your set business hours.

Work-life balance score

A 0–100 score calculated from your work hours versus your set business hours, after-hours usage frequency, and the length of your longest uninterrupted focus blocks. A score above 70 is considered healthy. The score updates at midnight each day.

Weekly and monthly trends

The Trends tab shows 7-day and 30-day rolling averages for each category. Use the date range picker to compare specific periods — useful for spotting seasonal patterns or the impact of a particularly heavy project.

Settings

Business hours

Set your standard work hours in Settings > Reclaim > Business Hours. Time outside these hours is flagged separately in the work-life balance calculation and in AI summaries. You can set different hours for each day of the week.

Timezone

Reclaim uses your device timezone by default. Change it in Settings > Reclaim > Timezone if you travel frequently or work across timezones. Changing the timezone re-processes recent activity records, so allow up to 5 minutes for the dashboard to update.

Data retention

Activity logs are kept for 90 days by default. Organisation admins can extend this to 365 days from the organisation settings panel. Individual users cannot extend beyond their organisation's setting.

App categorisation

Reclaim assigns apps to categories automatically based on known app signatures. You can override any categorisation in Settings > Reclaim > App Categories. Custom categories can be created for industry-specific tools not in the default list.

Troubleshooting

Agent not connecting

Ensure the agent is running — look for the SuiteCorn icon in your system tray (Windows) or menu bar (macOS). If it's not there, relaunch it from Applications (macOS) or the Start menu (Windows). Check you're signed in with the same account as your SuiteCorn dashboard.

No activity data

Data only appears when the agent is actively running. If you see gaps in your timeline, your machine was likely in sleep mode or the agent was force-quit during that period. The agent does not backfill time it wasn't running.

Summary not generating

AI summaries require at least 3 full working days of recorded data. If you've just installed the agent, wait until Monday morning for your first summary. If summaries stop appearing after working correctly, check the agent is still running and signed in.

Need help with Reclaim?
We respond within 1 business day.
Email Support